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Contact Us

Have questions about Avios Secrets? We're here to help!

Email Support

For questions, refunds, or technical issues:

[email protected]
Response within 24-48 hours

Response Time

General inquiries: 24-48 hours

Refund requests: Within 24 hours

Technical issues: Within 12 hours

Common Questions

How do I access my course?

After purchase, log in at aviossecrets.com/auth/login and go to your dashboard.

Can I get a refund?

Yes! We offer a 30-day money-back guarantee. See our Refund Policy for details.

I forgot my password. What do I do?

Use the password reset page to receive a reset link via email.

Is this course suitable for beginners?

Absolutely! We start from the basics and guide you step-by-step. No prior knowledge of Avios or loyalty programs is required.

How long do I have access to the course?

Lifetime access! You can learn at your own pace and revisit lessons anytime.

Do you offer group discounts?

For group purchases (5+ people), email us at [email protected] for special pricing.

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT

Saturday - Sunday: Limited support (email only)

We aim to respond to all emails within 24-48 hours, including weekends. Urgent issues are prioritized.